Some of it depends on the dealership. Different dealers are given different allotments, I’m assuming based at least partly on prior volume of sales?
I had a dealer locally, but after 3 in-person visits asking questions about deposits and ordering (this was still a few months before the first deliveries were starting), and every time I walked in it was the “first time they ever met me”, and also a couple of phone calls about the FE 2.0 (which they claimed not to have ever heard of). I finally did some research and looked up the highest volume dealer in the state.
One phone call, and the salesman told me everything they knew about the 2.0, the upcoming allotments, and that they did not know exactly when a car would be available, but they put my name on the list, periodically updated me if a car coming in was not going to be purchased by the ordering customer, and when my name came up, they called me that day.
Definitely better customer service than my local dealer.
