I got a NEW car with USED keys ??

[Emirahouston]

I hope they would have given you the same treatment without their photos. But lucky they had those!

Yeah I’m glad they have photos every step of the way, makes things easier and removes any doubts

 

[Time2Fly]

On the topic of keys... anyone got the key presentation box? Is it actually cool?

I want one!

@robrmon any word on the fob covers you were working on?

 

[robrmon]

I want one!

@robrmon any word on the fob covers you were working on?

Somewhat. The guy that organized amazing keys fobs for the Eletre managed to get his supplier to finally get an Emira key in China. They were making a mould. This was 1 week ago.

 

[MIGZ]

Somewhat. The guy that organized amazing keys fobs for the Eletre managed to get his supplier to finally get an Emira key in China. They were making a mould. This was 1 week ago.

Have any more details on this please, what's the updated eletre key look like ?

 

[robrmon]

A guy I found on Facebook Eletre forum commissioned these lovely fob covers for the Eletre key. I asked him to made Emira ones… work in progress

 

[DF_Toronto]

A guy I found on Facebook Eletre forum commissioned these lovely fob covers for the Eletre key. I asked him to made Emira ones… work in progress

View attachment 39358

I’d be in!

 

[Hell4Leather]

Did you buy their optional (not optional) key fob protection package at the time of delivery? If not, you’re out of luck.

Is that with PPF or PPF and Ceramic. Gotta keep the buttons shiny

 

[MIGZ]

A guy I found on Facebook Eletre forum commissioned these lovely fob covers for the Eletre key. I asked him to made Emira ones… work in progress

View attachment 39358

Cool is he making new bodies to put the in internals into

 

[John777]

UPDATE:
ok I gotta give credit when credit is due.

I contacted Lotus directly last night and this morning the service manager from Lotus of Dallas called me and told me that they can see from the photos they have on file that the keys were damaged between the time the car left the dealership and arrived to me so they are getting me 2 brand new keys

so props to Lotus for being so quick to take care of the problem and Gio at Lotus of Dallas for taking care of the problem ASAP and making it easy for me (they will schedule programming at Lotus of Houston).

I’ve not had the smoothest transaction with Lotus of Dallas but Giovanni at Service there has been absolutely A+, super professional, super responsive and went out of his way to help with issues that were not even his to deal with with

ORIGINAL POST:
Am I being too picky here ? I just took delivery of new Emira and look at BOTH keys… they are all scratch up and banged up and have obviously been dropped multiple times… I’m gonna call the dealer tomorrow … what would you do?
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100% replacement.

 

[Emirahouston]

Cool is he making new bodies to put the in internals into

No I think they are just ordering me new keys and then I’ll go to lotus of Houston to get them re programmed

 

[benjh1028]

UPDATE:
ok I gotta give credit when credit is due.

I contacted Lotus directly last night and this morning the service manager from Lotus of Dallas called me and told me that they can see from the photos they have on file that the keys were damaged between the time the car left the dealership and arrived to me so they are getting me 2 brand new keys

so props to Lotus for being so quick to take care of the problem and Gio at Lotus of Dallas for taking care of the problem ASAP and making it easy for me (they will schedule programming at Lotus of Houston).

I’ve not had the smoothest transaction with Lotus of Dallas but Giovanni at Service there has been absolutely A+, super professional, super responsive and went out of his way to help with issues that were not even his to deal with with

ORIGINAL POST:
Am I being too picky here ? I just took delivery of new Emira and look at BOTH keys… they are all scratch up and banged up and have obviously been dropped multiple times… I’m gonna call the dealer tomorrow … what would you do?
View attachment 39300

View attachment 39301

View attachment 39302

Would really like to know the backstory as to how those keys got beaten up so badly? I mean, did someone drop them in a blender on purpose? I hope the car didn't show 20-miles on it at delivery.....

 

[robrmon]

Cool is he making new bodies to put the in internals into

No just a leather case