Rejection after 6 months - UK - Anyone done it?

[Maurice R]

Not dealers fault but more Lotus and parts manufacturers fault. It will be interesting based on how many cars arrive in the USA what % will have ongoing or nagging issues. That is why it’s important to have a dealer network not to far from your home base.

I still feel the Emira to be more of a big refresh from the out going 400/GT. Same motor with reduced redline but a big upgrade in interior, exterior and touch gear. Wished lotus had came in closer to 500 HP and 400 torque in this car, that would have been amazing, as I know the car suspension, brakes could handle it.

Agree with you. Very important to have dealership near you. I’m 10 minutes away from mine
More hp and torque definitely if tracking car.

 

[charleswhalley]

An update for those of you who might be considering a similar path.

Lotus and the finance company are now looking at my case for rejecting the car, they are looking at the fault history with Lotus Silverstone.

Will keep you updated on how this goes.

As an aside the next scheduled HVAC repair is due on 23rd April

Any update for us?

 

[Nellie]

Any update for us?

No update at the moment, chased Lotus again today and awaiting a call back.

 

[Hobiedick]

No update at the moment, chased Lotus again today and awaiting a call back.

Hi, my car is just over a year old and has been a dog since new and is back at a dealer, Lotus have failed to diagnose the HVAC failure again, (no control of the flaps inside dash this time) so this is final straw and I have asked Lotus to buy the car back, they havent even acknowledged my email, have you got any numbers for the team that handle these requests

 

[Nellie]

Hi, my car is just over a year old and has been a dog since new and is back at a dealer, Lotus have failed to diagnose the HVAC failure again, (no control of the flaps inside dash this time) so this is final straw and I have asked Lotus to buy the car back, they havent even acknowledged my email, have you got any numbers for the team that handle these requests

Hi, I have been going through Lotus Customer Care.

The full contact details and number are here: https://www.lotuscars.com/en-GB/support

Hope that helps

Nellie