HORRIBLE Paint job or is it just me...need input

Raskits said:

Yall think I should request another facility to do repaint?

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Raskits said:

Long story short, my driver side bumper near headlights showed signs of blisters and peeling paint near the ducts. I took it to Galpin Lotus Service and was warrantied. Galpin service was great and worked with John. They were prompt and responsive. My Emira was taken to Specialty Car Craft in LA (Certified Lotus Repair Facility) for a repaint. After a long 3 weeks in their shop, today I finally got to pick up my Emira. Upon picking it up, discovered they forgot to fix the peeled paint near the ducts but repainted the blisters found on the bumper near the headlights & fender.

Galpin service manager was very apologetic and asked to bring back the car in a week to get it fixed. Reminded them that it wasn't their fault in fact even praised them for their service and communication. Anyways took it home and did more inspection...well I was very disappointed. The repaint in the affected area is rough (especially on the edges of the bumper), orange peel, and spec like bubbles? I'm extremely disappointed with the results and have little confidence SCC will do a better job for the second attempt. I just don't understand how this would pass a painter's eye. Again, not blaming Galpin (I think they are awesome to work with) and this is more of SCC problem.

I'm not sure if I'm being a Karen, so would like you know some input. Is this acceptable work if this was your Emira after a warrantied paint job?

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DigDugLotus said:

Wow . Yeah, not acceptable.

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Well I could do a much better job than that and I've never painted a car in my life! I would ask that it's taken somewhere else and that whoever did that job pays for it.

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Hell4Leather said:

Another facility? Lotus Hethel did it. His dealer should be able to repair/have repaired.

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Enut said:

Didn't .Specialty Car Craft in LA (Certified Lotus Repair Facility' Do the repaint? Lotus Hethel may well have painted the car originally but I think it's the repaint he's (quite rightly) complaining about.

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VR1 said:

I recently had an exotic car shop in Houston do some paint work on my non-Lotus car and it came out atrocious (dimples in the paint, tape lines, etc.)

I ended up eating the loss and having another shop do the work instead since I realized that the original shop just did not have the same level of detail as I do (which is pretty wild considering I know nothing about autobody/paint).

When I took my car back to the shop to point out the defects, the owner pointed out that the exotics they work on (Ferrari, Lamborghini, Aston, etc.) have these defects from the factory and thus my car was at what they call a factory-level paint job. I immediately realized that the shop had zero German/Japanese cars in their facility and everything immediately clicked.

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4N MISSL said:

I had a horrible experience with SCC with my Elise. I hope they go out of business soon. I had to contact the California bar and get them involved. Their quality and attention to detail is ridiculous. I went with Julio at Mulholland Motorsports. Amazing amazing work.

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Raskits said:

Wow...Definitely will be requesting a different facility to redo work. Read more than enough complaints online aswell about them.

Did SCC refund you the work they did?

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drjazzsk said:

It’s concerning that this issue is still occurring in these cars. For those of us that live far from a dealership to is will be tough to accept.

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