Leonard
Emira Aficionado
Cheers Tom was going to say the infrastructure is already there. It costs peanuts. If I set up the whole team tomorrow you are looking at 20k annually from a systems perspective and 4 maybe 5 personell. And then you utilise the rest of the company resource as described. I could give a better customer experience than we have had on my own EASILY if it was my only focusThey already have teams of people in those functions, responsible for what you're describing. Marketing, customer care, PR, collateral design and production, social media, branding, dealer comms, direct channel comms etc etc.