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Featured
- #281
Sadly I have to agree on this and when I started looking for a suitable company most had bad reviews over additional work being needed. Luckily a friend knew the owner of a good company called Gem cleaning in Reading which was a good start. I agreed the price from the start and agreed a fixed price no matter how long it took them based on an inspection of the car upon arrival. There were a few little chips unseen on the front air intake on one side but they stuck to their work and used gloss black pppf for them at no extra cost.I may be wrong (often am), but it seems that taking a car to someone who specialises in making money from detailing and asking them if you need to spend money having the paint corrected is only going to lead to one answer.
Another good check is to see what cars are being worked on, how clean their premises is and the process. I was pleased to see all worked was completed in a clean room within the unit where customers can view but are not allowed in.
My dad used to run a large crash repair centre and he said it also works the other way round where owners try to say damage was part of the recent accident even it it had rust or try to blame scratches that were already there on the garage which were always recorded upon handover.
I agree Lotus were very good to accept the bill for all the swirl marks because there is no proof they did it and most mainstream manufacturers would pay if the customer had signed after a full handover.