Poll for Those with Paint Blistering / Bubbling Defect

[John_Matrix]

It would be useful to add a tab to this poll where owners can indicate if their cars live outside all the time or our garaged

 

[LotusTaylor]

Lotus Hatfield have started the claim process for my door replacement.

Once they have new doors in, they said it will have to go to Slough for replacing, and the car could be with them for up to 4 weeks.

I’m hoping that 4 weeks is just a ‘managing expectations’ strategy rather than than actual time away

My car is also with Lotus Hatfield at the moment, and they have just confirmed the same work to be completed.

They did not specify a lead time, so I have asked.

 

[tankski]

Since my car has been back from the body shop I’ve had a small squeaking noise come from the passenger side. Took a look today after a run and found that a few bits of trim were left loose. The window close/open heights need to be adjusted too since they close/bottom out with a loud thud now. I've attached a video of the loose bits of trim.

When you get your car back, do check that the trim is re-seated properly and the windows are functioning as they should!

 

[Man.v.Cars]

Got mine back on Wednesday, both doors, and everything looked fine when I picked it up but when the sun came out I noticed swirl marks everywhere including the new paintwork.

Dealer bodyshop said they'd need it for another 2 days but I went to a local detailer who does full paint correction for advice. Jeez, under specialist lights he pointed out how bad the paintwork from factory was, ie sanding down but not polishing out enough leaving marks. He then pointed out overspray all over where the car hadn't been masked off and he said the swirl marks were from the car being washed after the painting had been done.

He's going to give me a written quote and I'll try and get Lotus to pay for both the bad paintwork from factory and poor job from dealer workshop. Not holding out much hope as Lotus are now not replying to emails or calling back about other issues.

 

[Orchardbike]

Got mine back on Wednesday, both doors, and everything looked fine when I picked it up but when the sun came out I noticed swirl marks everywhere including the new paintwork.

Dealer bodyshop said they'd need it for another 2 days but I went to a local detailer who does full paint correction for advice. Jeez, under specialist lights he pointed out how bad the paintwork from factory was, ie sanding down but not polishing out enough leaving marks. He then pointed out overspray all over where the car hadn't been masked off and he said the swirl marks were from the car being washed after the painting had been done.

He's going to give me a written quote and I'll try and get Lotus to pay for both the bad paintwork from factory and poor job from dealer workshop. Not holding out much hope as Lotus are now not replying to emails or calling back about other issues.

Yep, I’ve found if you pester them, they just go to ground and stop responding…..as does the MD if you send him a letter!