Auto100 - UK Trader in Sutton in Ashfield

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  • #61
4 weeks to do nothing !!! Thats inexcusable
I don’t disagree. I spoke to Lotus CC and they just stated that they couldn’t force or push any dealer to prioritise anything.

I won’t be using Lotus Colchester again, when I eventually get my car back. I wanted to use Hilton and Moss, but they can no longer carry out Lotus warranty work.
 
Its amazing how bad Dealers can be, yet manufacturers seem to care little.
My previous experience of Bournemouth Hendy was pretty poor, but since they have moved to Southampton, they have been pretty good.
What other Dealers are nearby to you? Silverstone might be an option, straight up the M1
 
  • Thread Starter
  • Thread starter
  • #63
Its amazing how bad Dealers can be, yet manufacturers seem to care little.
My previous experience of Bournemouth Hendy was pretty poor, but since they have moved to Southampton, they have been pretty good.
What other Dealers are nearby to you? Silverstone might be an option, straight up the M1
I’ve escalated it to Lotus Escalation Team (yes, apparently they have an escalation team!). I’m waiting on them ringing me back.

There’s Lotus Hatfield, but I didn’t get a good feeling about them when I went in. They seemed a bit up their own arse and the prices for servicing and spares were higher than anywhere else. Not to mention that they turned their nose up at my Evora and said they couldn’t service it!

At the moment. I think you’re right. Silverstone seems to be the best bet!
 

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