Auto100 - UK Trader in Sutton in Ashfield

[Orchardbike]

4 weeks to do nothing !!! Thats inexcusable

I don’t disagree. I spoke to Lotus CC and they just stated that they couldn’t force or push any dealer to prioritise anything.

I won’t be using Lotus Colchester again, when I eventually get my car back. I wanted to use Hilton and Moss, but they can no longer carry out Lotus warranty work.

 

[Beachbum]

Its amazing how bad Dealers can be, yet manufacturers seem to care little.
My previous experience of Bournemouth Hendy was pretty poor, but since they have moved to Southampton, they have been pretty good.
What other Dealers are nearby to you? Silverstone might be an option, straight up the M1

 

[Orchardbike]

Its amazing how bad Dealers can be, yet manufacturers seem to care little.
My previous experience of Bournemouth Hendy was pretty poor, but since they have moved to Southampton, they have been pretty good.
What other Dealers are nearby to you? Silverstone might be an option, straight up the M1

I’ve escalated it to Lotus Escalation Team (yes, apparently they have an escalation team!). I’m waiting on them ringing me back.

There’s Lotus Hatfield, but I didn’t get a good feeling about them when I went in. They seemed a bit up their own arse and the prices for servicing and spares were higher than anywhere else. Not to mention that they turned their nose up at my Evora and said they couldn’t service it!

At the moment. I think you’re right. Silverstone seems to be the best bet!

 

[Man.v.Cars]

I’ve escalated it to Lotus Escalation Team (yes, apparently they have an escalation team!). I’m waiting on them ringing me back.

There’s Lotus Hatfield, but I didn’t get a good feeling about them when I went in. They seemed a bit up their own arse and the prices for servicing and spares were higher than anywhere else. Not to mention that they turned their nose up at my Evora and said they couldn’t service it!

At the moment. I think you’re right. Silverstone seems to be the best bet!

JCT600 in Bradford have being doing warranty work for Auto100, collected my car yesterday after 9 weeks and mentioned Lotus offloading cars to Auto100 they knew and had done work for them.

 

[Orchardbike]

JCT600 in Bradford have being doing warranty work for Auto100, collected my car yesterday after 9 weeks and mentioned Lotus offloading cars to Auto100 they knew and had done work for them.

I spoke to the Lotus escalation team this afternoon. Apparently they can’t do anything as Auto100 are not an official Lotus dealer and classed as a third party (so how are they getting all the Lotus cars then?). The guy in the escalation team stated that they have had “numerous” complaints against Auto100 and he was going to give my feedback back to their head office. He’s also going to look into the history of my car as the V5 says the previous owner was Lotus and it’d only done 430 miles when I bought it.

 

[Man.v.Cars]

I spoke to the Lotus escalation team this afternoon. Apparently they can’t do anything as Auto100 are not an official Lotus dealer and classed as a third party (so how are they getting all the Lotus cars then?). The guy in the escalation team stated that they have had “numerous” complaints against Auto100 and he was going to give my feedback back to their head office. He’s also going to look into the history of my car as the V5 says the previous owner was Lotus and it’d only done 430 miles when I bought it.

And yet ex owners on here have seen their handed back cars on the Auto100 website. I've complained to Lotus Escalations about the offloading of cars to them and how its affected the resale price of Emiras. Yesterday they had 20 Emiras showing, along with a load of Eletres they've got it's clear they are taking overstock and hand backs.