BeHappy
Emira Fiend
I am literally starting to see this Company as a complete joke but I’m way too far down the line now to bail. If I had known this was going to be the Lotus journey, suffice to say I’d of invested my hard earned in a Company more worthy as these guys can’t even get the basics right and certainly don’t improve - do they even want to ? makes me wonderI was told last week over the phone that an email would be sent out this week and that thursday was the preferred day for CS to send out such emails. I initially believed all I was told, including the extra months delay in receiving our cars, which many others doubted as they had been told something else.....I was later told elsewhere, out of CS that the email would be NEXT week, and at this point, as has been said before, you simply cant believe anything CS tell you as there is another phrase rhyming with "CS" that makes more sense....
Its beyond embarrassing that the head of this department cant get consistent answers out from their staff to the customers......
We await the mentioned and promised improvements at CS to start, I have yet to see any during the last 12 months up until this day and delayed parts are not the reason for this, far from it. Its simply communication between the heads of the department and their work at home staff, thats the starting point for consistency and then work from there onto giving actual information, be it firm or lose or best guess, but be consistent and constant and regular.... kind of like your bowel movements, which is another description for CS at this point.