UK deposit to order checkout to delivery process

Despite confirming collection for 6th February I am still waiting for my invoice..... been promised it multiple times, phoned and chased, still hasn't arrived! How they expect me to get payment done in time if they don't send the bloody thing I don't know. This whole process is more stressful than it needs to be and that is before I have had to deal with the bank etc. Not happy!
 
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Perfect timing - Got my checkout email today - just I am having a test drive in a 570GT this morning !

So how long do I have to respond / action as it does not say on the email ?
 
Perfect timing - Got my checkout email today - just I am having a test drive in a 570GT this morning !

So how long do I have to respond / action as it does not say on the email ?
Can I ask what date you deposited, Im still waiting for my checkout email?? apparently soon!
 
Just gave them a call to see if there was any update on my Feb build, the guy seemed half asleep and predictably knew nothing.
Got a customer service survey straight afterwards which was more fun 😀
 
Perfect timing - Got my checkout email today - just I am having a test drive in a 570GT this morning !

So how long do I have to respond / action as it does not say on the email ?
It's supposed to be 2 weeks for the checkout window, but if you have a valid reason why it needs to be longer then you can ask for an extension.
 
Can I ask what date you deposited, Im still waiting for my checkout email?? apparently soon!
I think it was 9th July 21 -the Friday at Goodwood !
 
I think you’ve missed the point i’m making though, the process Lotus set up should not look so shady. It should also not have any risk involved in it. ie, a new random mobile phone number and email instead of the customer service number we know is them. Or even just a bank account that can be verified as them..? Pretty basic stuff. I could have written that process down and ended my message that it was a scam and it would have been believable 😂 that’s a problem when you’re transferring £75k
I bought a Macan from a Porsche dealer about a month ago and paid cash. They sent me my invoice a week before collection and said it needed to be paid the day before collection. The invoice had all the required bank details (name, sort code, account number) and it all matched when doing my secure payment online. Why are Lotus not making it that easy?
 
Ive just been through checkout process
ordered 10 july
is the fixed price service worth it?
I just went for paint insurance.
delivery to jct600
 
There’s some discussion on the checkout options here:
 
Ive just been through checkout process
ordered 10 july
is the fixed price service worth it?
I just went for paint insurance.
delivery to jct600
That's me now convincing myself that they've just skipped over my 9th deposit and forgotten me 🤣
 

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