Pegasi
Emira Maniac
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Featured
- #341
Lotus customer relations are really shit, lol. I hope they get this stuff sorted out ASAP. I say that out of a place of love, and not as a hater (I just read the last 8 pages and I want to be careful how I go about this post). I very much want them to succeed, and I hope the first deliveries go off without a hitch. Although, at this point, I am getting a little nervous for those guys. I couldn't handle the lack of communication and info so I got out of my FE deposit and went the GT4 route; so maybe I am just sensitive that way.
It's not just the lack of communication and information that has me worried, but it gets me anxious about what will happen if there is an issue to my (would have been) FE Emira and it needs service. How will communicating with the dealer, and then with Lotus be? How soon will parts arrive? What if there is a discrepancy of some sort about who is to blame? So anyway, that sort of stuff is what I think about when I see a lack of communication from a dealer to a customer over a set period of time, and it's what ultimately influenced my decision. As I said, I am still here, and I do not want to be a downer. I will support the owners and I hope Lotus do well and make things right.
I wonder if Lotus is gearing up for the EV cars. Another thread posted all the positions Lotus has at their headquarters and a lot was said about what they are actually doing. Maybe Lotus is not putting time and energy into what is essentially an enthusiast crowd with the Emira and maybe they are focusing on the coming EV market. I know practice makes perfect but I was just wondering.