Except you DIDN'T hand Lotus thousands of dollars, you handed it to a dealer. Lotus hasn't received a dollar from you. The proper channel is Lotus contacts the dealer with updates, and either the dealer contacts you, or you contact the dealer and get the latest news. If you want to complain to somebody, complain to your dealer.
Not only have I been in business, I've also worked in manufacturing, production, supply and retail. I've worked from the small single product jobber level, to a major international corporation level.
Here's your quarterly update: Nothing has changed.
I bet you didn't know that, huh. Feel better now?