emiraspain
Emira Addict
Yes I agree, the only improvement now will come if a new "plan" or "directive" or new "position" or whatever is actioned or /and if staff are changed who are potentially holding things back or causing the inconsistencies and lack of clarity and interest in their customer base.Quoting this for us to come back to after cars start getting shipped. I'll wager there will be no sudden improvement in pre-sale customer experience. They've had 9 months and a team of people responsible, who aren't involved in getting cars built and shipped. Things started to look more positive in June just before Goodwood, but it's faltered now.
Nothing will change by us getting our cars from the pre car sales side, and the post car sales side would be ok if the cars work very well and we hence don't need Lotus to do anything for us until servicing time. If there are any issues whatsoever, I fear for the worst.
The internal situation / mess is a good 6-12 + months from being altered at a guess.
I am afraid not. They are as much in the dark as we are. They are getting a yellow touring spec car. When, is anyone's guess. I was in Solihull today car hunting.
was that you?