Anyone received their 30 day notification yet?

[Leonard]

It's a difficult situation for Management. If they admit the supply chain is in chaos and totally unreliable concerning supply to schedule then customers may walk.....if they just give bland promises that lead to nothing then people get frustrated

If you do that you lose customer goodwill and brand loyalty pretty quickly.
If you don't have information be upfront about it, rather than promising updates that fail to materialise or just keep pushing deadlines back a month at a time.
I'm sure there are many now like myself, that are new Lotus customers and because they are completely out of goodwill will be critiquing the car far more harshly than they would have done if the customer experience to date had been a good one.
This could lead to lots of last minute drop outs which is no better/possibly worse than customers dropping out now because the delays don't work for them and maybe then revisiting the brand at a later date.
If Lotus mess this launch up, I won't be back again. Sure there aren't any surprises there... but you get the point.
Honesty is always the best policy no matter how bad you think it is.

 

[roundincircles]

If you do that you lose customer goodwill and brand loyalty pretty quickly.
If you don't have information be upfront about it, rather than promising updates that fail to materialise or just keep pushing deadlines back a month at a time.
I'm sure there are many now like myself, that are new Lotus customers and because they are completely out of goodwill will be critiquing the car far more harshly than they would have done if the customer experience to date had been a good one.
This could lead to lots of last minute drop outs which is no better/possibly worse than customers dropping out now because the delays don't work for them and maybe then revisiting the brand at a later date.
If Lotus mess this launch up, I won't be back again. Sure there aren't any surprises there... but you get the point.
Honesty is always the best policy no matter how bad you think it is.

The danger is that you see them as dishonest when the opposite may be true......they make a production plan based on supply chain commitment and get let down repeat and get let down. That's not dishonest, maybe naive or plain incompetent or how the covid world is!

They have been open about supply issues. When suppliers let you down repeatedly it gets very fraught......but your view is not surprising, wrong or right....we simply need updating based on the best judgement available. Now.

 

[Leonard]

The danger is that you see them as dishonest when the opposite may be true......they make a production plan based on supply chain commitment and get let down repeat and get let down. That's not dishonest, maybe naive or plain incompetent or how the covid world is!

They have been open about supply issues. When suppliers let you down repeatedly it gets very fraught......but your view is not surprising, wrong or right....we simply need updating based on the best judgement available. Now.

I don't want to be updated on best judgement. I want to know 100% when it will be here, or be told "at this point we honestly cannot give you a date"
That way I can make an informed decision about what's best for me and my current circumstances.
I'd respect them more for that. As I can understand how difficult it must be.
What I don't want is to be led a merry dance through fear of me cancelling my deposit. They must have known about possible delays in May/June. If id known then I'd have bought another car for the summer to do everything I was going to do in the Emira and then happily wait to hear about my delivery date

 

[emiraspain]

I agree, what to do?

In the meantime enjoying Evora....
View attachment 7869

yes driving the evora like a lunatic seems like a good idea.. haha
nice sound... nice wide road, compared to catalunya where the lanes are soooo narrow...

 

[Tonyshepp]

I don't want to be updated on best judgement. I want to know 100% when it will be here, or be told "at this point we honestly cannot give you a date"
That way I can make an informed decision about what's best for me and my current circumstances.
I'd respect them more for that. As I can understand how difficult it must be.
What I don't want is to be led a merry dance through fear of me cancelling my deposit. They must have known about possible delays in May/June. If id known then I'd have bought another car for the summer to do everything I was going to do in the Emira and then happily wait to hear about my delivery date

Seen a lovely silver 718 Spyder for £99995 18 months old., Got your name in it Leonard...
Tempted to drop my 80k and chop in my M3 for it but then I watch the video of the Nimbus Grey at Goodwood and I can't bear to miss out on it..

 

[Scruff111S]

Seen a lovely silver 718 Spyder for £99995 18 months old., Got your name in it Leonard...
Tempted to drop my 80k and chop in my M3 for it but then I watch the video of the Nimbus Grey at Goodwood and I can't bear to miss out on it..

I wonder wh

Seen a lovely silver 718 Spyder for £99995 18 months old., Got your name in it Leonard...
Tempted to drop my 80k and chop in my M3 for it but then I watch the video of the Nimbus Grey a

Seen a lovely silver 718 Spyder for £99995 18 months old., Got your name in it Leonard...
Tempted to drop my 80k and chop in my M3 for it but then I watch the video of the Nimbus Grey at Goodwood and I can't bear to miss out on it..

I am wondering what the waiting time is for a 718. I am guessing it is not quite as long as for an Emira.

 

[Leonard]

Seen a lovely silver 718 Spyder for £99995 18 months old., Got your name in it Leonard...
Tempted to drop my 80k and chop in my M3 for it but then I watch the video of the Nimbus Grey at Goodwood and I can't bear to miss out on it..

I'm waiting on a GT Silver 981 Spyder with satin platinum wheels, carbon buckets and carbon interior trim.
I figure the 981 sounds better and is a bit softer than the 718 so suit the Peak roads a little more. Plus they are £68-78k depending. Hopefully have 6k left over for an RPM gearbox rebuild.
I do genuinely still hope the Emira lives up to expectations though. I'm with you the Nimbus looks

 

[Leonard]

I wonder wh



I am wondering what the waiting time is for a 718. I am guessing it is not quite as long as for an Emira.

The GT4 and Spyder you can't get and the GTS was delivery Q4 2023 back in June. I don't think you would get an allocation now before they move to EV.

 

[Scruff111S]

The GT4 and Spyder you can't get and the GT4 was delivery Q4 2023 back in June. I don't think you would get an allocation now before they move to EV.

Thanks for the information

 

[Leonard]

Thanks for the information

Sorry I meant GTS..

 

[TomE]

I don't want to be updated on best judgement. I want to know 100% when it will be here, or be told "at this point we honestly cannot give you a date"
That way I can make an informed decision about what's best for me and my current circumstances.
I'd respect them more for that. As I can understand how difficult it must be.
What I don't want is to be led a merry dance through fear of me cancelling my deposit. They must have known about possible delays in May/June. If id known then I'd have bought another car for the summer to do everything I was going to do in the Emira and then happily wait to hear about my delivery date

But that's it. The reason Lotus have said they haven't communicated is because they don't have 100% certainty on info and are waiting until they do. I don't agree with that approach, as it's clearly leading to repeated delays in comms.

I'd much rather they said something like "this is our current best estimate on your delivery date but there are these ABC risks/issues and our confidence level is XYZ. Things will become more certain 12/8/6/4 weeks before delivery and so we'll update you again in 4 weeks from now".

 

[Leonard]

But that's it. The reason Lotus have said they haven't communicated is because they don't have 100% certainty on info and are waiting until they do. I don't agree with that approach, as it's clearly leading to repeated delays in comms.

I'd much rather they said something like "this is our current best estimate on your delivery date but there are these ABC risks/issues and our confidence level is XYZ. Things will become more certain 12/8/6/4 weeks before delivery and so we'll update you again in 4 weeks from now".

I dont even think they know enough to give that estimation do they, or they would have contacted us already?
If they can't give us a date now then are the missing parts even on the water with a port ETA? Or is it not actually parts related and is something even more serious with production/type approval?
At the end of the day they were too bullish with their initial delivery estimations and too slow to communicate with us and that has led us to where we are now.
I'm over it, so just tell me 30 days before delivery is due and I will tell them at that point if i want the car or not.
Until then they can continue to say nothing. I prefer it to the mixed messages and half truths

 

[emiraspain]

I wonder wh



I am wondering what the waiting time is for a 718. I am guessing it is not quite as long as for an Emira.

if its a spyder, you would not get a new one in the UK unless a priority customer. Waiting time I could only guess at, so I wont.... ok I will, Id say you would be looking at 18 months, given the small allocation and manufacturing time / parts etc

 

[emiraspain]

I dont even think they know enough to give that estimation do they, or they would have contacted us already?
If they can't give us a date now then are the missing parts even on the water with a port ETA? Or is it not actually parts related and is something even more serious with production/type approval?
At the end of the day they were too bullish with their initial delivery estimations and too slow to communicate with us and that has led us to where we are now.
I'm over it, so just tell me 30 days before delivery is due and I will tell them at that point if i want the car or not.
Until then they can continue to say nothing. I prefer it to the mixed messages and half truths

Yes, correct, but I think nexttttttt week we will know more....
I will know more saturday in terms of want/not want, but I am sure it will be want of course

 

[roundincircles]

But that's it. The reason Lotus have said they haven't communicated is because they don't have 100% certainty on info and are waiting until they do. I don't agree with that approach, as it's clearly leading to repeated delays in comms.

I'd much rather they said something like "this is our current best estimate on your delivery date but there are these ABC risks/issues and our confidence level is XYZ. Things will become more certain 12/8/6/4 weeks before delivery and so we'll update you again in 4 weeks from now".

It reminds me of asking in business meetings, " is that a projection or prediction" when someone took a view of the future ..... in the 90's I was involved in a UK business that shipped 12000 jobs to China from the UK.....it was a fast learning curve and only stabilised when planning and QA was based in sub-contract factories to try and get predictability on build integrity and volumes before containers left China.

 

[Leonard]

Yes, correct, but I think nexttttttt week we will know more....
I will know more saturday in terms of want/not want, but I am sure it will be want of course

I hope so my friend

 

[Leonard]

It reminds me asking in business meetings , " is that a projection or judgement" when someone took a view of the future ..... in the 90's I was involved in a UK business that shipped 12000 jobs to China from the UK.....it was a fast learning curve and only stabilised when planning and QA were based in sub contract factories to try and get predictability on build integrity and volumes before containers left China.

I hope the last couple of weeks have been shipping/port and customs delays and the missing goods are now here in the UK
That way next week should be a definitive update. If we don't hear next week then.....

 

[TomE]

I dont even think they know enough to give that estimation do they, or they would have contacted us already?
If they can't give us a date now then are the missing parts even on the water with a port ETA? Or is it not actually parts related and is something even more serious with production/type approval?
At the end of the day they were too bullish with their initial delivery estimations and too slow to communicate with us and that has led us to where we are now.
I'm over it, so just tell me 30 days before delivery is due and I will tell them at that point if i want the car or not.
Until then they can continue to say nothing. I prefer it to the mixed messages and half truths

They have a procurement/sourcing team getting regular updates from suppliers. Some of the problems include suppliers not being open or realistic about their own timelines, but also it can be things outside the suppliers' control - raw material provider or sub-component supplier doesn't deliver, government imposes new lockdown, logistics problems etc.

Lotus are trying to get more detailed info to back up the dates suppliers are giving them, for example are items in production or in transit to Hethel. Every indication I've had about the delays for V6 FE manual cars is that they are all related to parts supply, not production processes or approvals. That's less clear for auto V6 and i4.

They can re-run a production schedule regularly based on latest info - they were doing it 1-2x per month in January and it's probably weekly at the moment. The problem seems to be they won't publish the info until they feel ready to do that.

I think Lotus were perhaps a bit naïve about managing the supply chain in a post-pandemic world, but other manufacturing firms have been caught out by that too. They were unlucky to publish timelines in July 2021 with Covid apparently lessening, then got hit by the impacts of Omicron and Russia/Ukraine. It's a really tough environment to be managing production of something as complex as a new car. I'm sure there are things they could have done differently on sourcing. But the fundamental issue is comms.

I too am now just waiting for the car to arrive on whatever date that turns out to be. But I can drive one of my other cars in the meantime and have given up on doing any trips or events with an Emira this summer. For others who are waiting for a new daily or fun car with no alternative, particularly those new to Lotus, I have every sympathy with how badly you've been treated by Lotus.

 

[MCS]

I appreciate that I might sound like a d**k but if the biggest issue in your life is when are you getting your new sports car things are going ok for you. I recommend we all do some breathing exercises and meditation

 

[emiraspain]

I appreciate that I might sound like a d**k but if the biggest issue in your life is when are you getting your new sports car things are going ok for you. I recommend we all do some breathing exercises and meditation

indeed.....
health, wealth, lotus.... oh and family and wife and that rubbish too