Anyone received their 30 day notification yet?

I've asked multiple times at various levels of escalation and been refused an answer.

Seeing that a large number of pre-reveal folks have been shunted later, I suspect they've either messed up the scheduling or tripped themselves up. Remember they initially recorded our deposit dates as the date of conversion to the central system rather than the original dealer deposit date. Despite assurances that was sorted, that has continued to drive things like timing of comms to us.

The alternative is they tried to build our cars first but got tripped up by type approval or parts shortage issues, so our cars have been shunted down the order. We'll eventually be able to tell from VIN numbers whether the chassis was built early or in line with our now-revised sequence.
Tom, can I ask a question. The latest information I have is for November build and December delivery. I obviously have not had the checkout email yet. I did ask CC where for instance the ceramic paint protection will be applied. They said Hethel. So that would mean cars with that option can't go to PDI till applied. Is it worth finalising any extras. So in my case, is there anything I can do now that will move things on a little quicker, I don't want to give them any excuses for more delays. For example, let them know that I want paint protection, and perhaps start the finance side of things.
 
It's going to be like 100 proactive phone calls?
A days work.
Rather than weeks of work talking to customers calling 📞 in to ask what is happening and where is my car
they didnt do it as there is only a one way communication between CS and production by the look of it.
production run the show.. whoever is in charge of production, seems to be in charge of Lotus... they call the shots.
CS I would say have no way to be communicating to them, its the other way round and its when they feel like it...
they decide what cars are being made and when.....they can.
No it shouldn't be like that...and yes we should have been called and no you shouldn't be getting your car within a decade of me getting mine, but you are... haha.. and maybe at the same dealer
 
Hi after reading Nicolas detailed review -be interested to see what you think Mr Green 😉 which R8 do you have ?
Yeah in my excitement I got the wrong Friday. Test drive in Boston is November 4th at 11:00am. I have the time reserved. I have 2010 v10 gated manual with exhaust and coil overs. I think the gated manual will have trained me for the precise Lotus shift. The R8 does not like rushed shifting either. Looking forward to test drive and review. I plan on keeping both so review should be honest.
 
Surely this can only be due to Lotus not having the parts to build cars to a certain spec (Homelink perhaps), or possibly some minor reshuffling due to cars being built in colour batches? What other reason would they have for not building UK cars in deposit order (assuming they have the deposit dates correct of course)? Yes, the customer comms have been absolutely, inexcusably crap, but I am sure there will be a lot of people at Lotus working flat out to get over the supply/production issues and get the cars delivered.
It could be due to parts supply but I don't think so. My spec shares identical parts with cars being delivered before mine for people with later deposits. I thought it might be Homelink or Tracker due to chip supply issues, but several Homelink cars will be delivered before mine. There are yellow cars, cars with black calipers or DC wheels or black leather interiors all being delivered to post reveal depositors two months before mine. One of the first 50 cars is identical to my spec but going to someone with a 6 July deposit. Yet Lotus said they would try to prioritise based on deposit date.

It's not just me. I know of 15 other pre-reveal folks with similarly delayed deliveries and with no single similarity between their specs. There are pre-reveal folks in the first 25 and second 70, but they don't make up the majority of each. It just seems to be random. They may have recorded the dates incorrectly (it's happened before) or they may have tried to start our builds early and hit an approvals issue (like with the demo cars).

Some of you probably think this is just "first world problems". I think it shows Lotus aren't prepared to be open with a bunch of early adopter customers, in many cases serial owners. And of course, queuing is a national pastime in the UK and we hate people jumping the line :)
 

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