And yet at Goodwood nothing was too much trouble for the Lotus folks regarding information.
I had long chats with people from design, engineering, production, QA, sales, senior management and customer care. CC staff were updating people on individual delivery timeframes. People showed me aspects of the cars I was interested in, including some really obscure details (from questions on here!). Experts were found on particular topics to give the definitive explanations. Copies of the product spec and handbook were found to look at. Someone even phoned back to Hethel to check some details for me. Lots of other people had similar experiences. All really positive.
They knew who I was and I said several questions were on behalf of forum members. They knew the information would be published on here. I always check if anything I've been told is not to be published.
Two months later the shutters are down and publishing helpful information has become a crime. It's a shame, as the experience at Goodwood was exactly what I expected of Lotus and is what we saw at the dealer roadshows too.